Shipping Policy

UK Domestic Shipping

We ship all UK orders via Royal Mail Tracked 48 for £3.99. Orders are typically delivered within 2-3 working days.

Free UK shipping on orders over £50!

European Shipping

We ship to European countries via Royal Mail International Tracked for £12.99 (up to 2kg). Delivery times vary by destination, typically 5-10 working days.

Important Notice for European Customers:

Please note that orders shipped to European Union countries may be subject to customs duties, import taxes, and VAT upon arrival. These charges are the responsibility of the customer and are NOT included in the shipping fee or product price.

The amount of duties and taxes varies depending on your country's regulations and the value of your order. We recommend contacting your local customs office for more information about potential charges before placing your order.

Please be aware: If a package is returned to us due to unpaid customs fees or refusal of delivery, the original shipping cost and any associated handling fees are non-refundable. Customers are responsible for understanding their country's import regulations before placing an order.

Order Processing

All items are carefully handcrafted and ready to ship. Orders are typically processed and dispatched within 1-5 business days. We strive to ship as quickly as possible, though occasional delays may occur due to unforeseen circumstances.

Please note: During peak periods (such as holidays), processing times may be extended. We appreciate your patience and will keep you updated if any delays occur.

Tracking

All shipments include tracking. You will receive a tracking number via email once your order has been dispatched.

Questions?

If you have any questions about shipping, please contact us before placing your order.